Refund Policy

Effective [PLACEHOLDER: effective date]

Arcopy has a free 7-day trial, so you can check that it works for you before you pay. If you buy it and change your mind, you can still get your money back.

1. 14 days, no questions

You can ask for a full refund within 14 days of your purchase. You do not need to give a reason.

2. How to ask

Email support@creativeghosts.co from the address you bought with, or include your order number. We answer within a few business days.

3. How the refund is paid

Lemon Squeezy, who processes our orders, returns the money to the payment method you used. How long it takes to appear depends on your bank or card. The refund covers the full amount you paid, including any tax.

4. What happens to the license

When an order is refunded, its license key is disabled, so it can no longer be activated on any Mac.

5. After 14 days

After 14 days, purchases are not refundable as a rule. If the app stops working for you because of a fault on our side, write to us and we will look at it.

6. Your legal rights

This policy is in addition to any refund or withdrawal rights that the law of the country you live in gives you. It does not reduce them.